Shipping Policy

Thank you for choosing our services. To ensure you are fully informed about the shipping arrangements for your order, here are our shipping terms:

  1. Order Processing Time: Under normal circumstances, the order processing time is 1 to 3 days. During this period, we will prepare your items and conduct the necessary quality checks.

  2. International Shipping Time: For international orders, shipping generally takes 7 to 14 days, although this may vary depending on the destination.

  3. Shipping Costs: Shipping costs are calculated based on the weight of the order and the destination, and will be clearly displayed at checkout.

  4. Customs and Import Duties: For international orders, customs duties and import taxes may apply. These charges are the recipient’s responsibility and are not included in our shipping costs.

  5. Shipping Risks: Although we take all precautions to ensure the safe shipping of goods, there may be unforeseen risks during transit. We recommend purchasing shipping insurance to protect your order.

  6. Receipt: Please check the condition of the goods upon receipt of the package. If there are any issues, please contact our customer service promptly.

  7. Customer Service Contact: If you have any questions or need assistance regarding shipping, please reach out to our customer service team via email.

Customer Service Email: deyhb@gianttrade.site

We are committed to providing you with fast and reliable shipping services and look forward to a satisfactory shopping experience with you.